Cancellation

Dan Inosanto

Dan Mikeska

Erik Paulson

Escrima

Jeet Kune Do

Paul Vunak

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Text Box: Complete Fitness Concepts Cancellation Policy

This is posted on the internet for all to see

Cancellation Policy for Private Lessons

Payment for Martial Arts lessons and Personal Training sessions are due at the time of each lesson or session. Once a lesson or session is scheduled, you will be responsible for half of the agreed upon rate if the lesson or session is canceled. If you miss a lesson or session and fail to give twenty-four (24) hours notice, you will be responsible for payment of the entire lesson or session. The instructor will consider the lesson or session missed if you arrive later than fifteen (15) minutes after the scheduled start time. Cancellations must be made by calling 703-283-8826 and leaving a message.

Please understand my reason for this policy. This is how I make a living. You are not only paying me for my expertise, you are also paying me for my time. When I commit my time to you, I forfeit the chance of scheduling another client. When you can’t make it -for whatever reason- I lose money. I know things come up; you get sick, something happens with a relative, last minute concert or game tickets, whatever. Because I understand that life sometimes gets in the way, I have adopted the policy of doing my best to reschedule your missed session for another time that same week. If either I am too busy or you can’t reschedule, then you will be charged. And 24 hours means 24 hours.

My time is as valuable to me as yours is to you. All I ask is for the same respect as I show each of you. Please let me know if this is something you can’t abide by and I will see if I can recommend another trainer.

Refund Policy:

We do not give refunds for pre-paid sessions or classes.